Dashboard

Active Clients

3
+1 this month

Tasks Overdue

7
Needs attention

Upcoming Calls

5
This week

Avg Practice Health

78%
+12% vs last quarter

Recent Activity

Harbor Periodontics completed SWOT analysis
2 hours ago
Bi-weekly call with Summit Periodontics scheduled
4 hours ago
Crossroads Q1 performance report generated
Yesterday
New client onboarding started
2 days ago

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Add new action item

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Harbor Periodontics

Practice Information

Practice Type Periodontics
Location Riverside, SC
Providers 2 Doctors
Staff Size 12 team members
Engagement Start January 2026

Key Performance Metrics

Monthly Production Goal $350,000
Case Acceptance Rate 68%
AR Days Outstanding 31 days
Practice Health Score 82/100

Strengths

  • Established referral network in greater SC region
  • Advanced surgical capabilities (LANAP, implants)
  • Strong patient loyalty and retention
  • Experienced clinical team

Weaknesses

  • Inconsistent scheduling processes
  • Limited digital marketing presence
  • Staff training documentation gaps
  • AR management needs improvement

Opportunities

  • Expand to neighboring markets
  • Grow referring doctor relationships
  • Implement digital treatment planning
  • Add perioesthetic procedures

Threats

  • New competition from DSO expansion
  • Insurance reimbursement changes
  • Seasonal patient volume fluctuation
  • Staff turnover in key positions

Organizational Chart

Team structure and reporting relationships

Call History

Meeting notes and conversation records

Action Items

Client-specific task management

Analytics & Reporting

Practice Health Score Trends

Module Completion Rates

Task Completion Rate

87%
+15% vs last month

Avg Response Time

2.3 days
-0.8 days improvement

Client Satisfaction

4.8/5
+0.3 vs baseline

ROI Improvement

124%
+24% vs target

Client Onboarding & Assessment

Client Onboarding Tools

Assessment frameworks and setup workflows will be implemented here.

Process Mapping & Playbooks

Process Mapping Tools

Standard operating procedures and workflow documentation.

Task & Accountability Management

Task Management System

Themes, sections, and accountability tracking for client engagements.

Team Management

Team Development

Training programs and performance management tools.

Settings

System Settings

User management and configuration options.